Privacy Policy

Privacy Policy

Football America EU does not sell or exchange customer information with anyone else. We share relevant information only with our Affiliates and those parties entrusted with the processing of your account and the fulfilment of your order.

What we collect:

When you register for an account on Football America EU, we ask for your name, address, email address, date of birth and phone number. This information is stored securely on our servers. 

As with all shopping websites, we collect personal information from you when you shop on our website. We then use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions (if subscribed). 

When you complete our online contact forms, information such as your name, address, and contact information including email address and telephone are required (some are optional) - along with address, postcode and details on the nature of enquiry and/or information to qualify a support request. We use this information in order to respond to your query.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Input of personal data is at the user’s discretion. We have policies and procedures regarding the storage, processing and transmission of your personal data. However, we cannot be held liable of any unauthorised access and use of your personal data.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should always exercise caution and look at the privacy statement applicable to the website in question.

There are only four circumstances where we may share some of your data with others:

  • With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies, delivery companies and data processing analysts) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
  • In the event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

Your use of our website, and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

Payment Information:

All online payment methods are handled by third party companies (Revolut, PayPal and DekoPay).

  • We DO NOT see, hold or store any credit or debit card information this is handled by Revolut who then credit our business bank account held with HSBC.
  • We take online security seriously. All of our online transactions go entirely through Revolut, PayPal and Klarna.

Share Tools:

If you take the opportunity to 'share' content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Subscribing to our mailing list:

If you choose to subscribe to our mailing list (located at the bottom of our website) you will be asked to confirm your email address by means of a "double opt-in" method, so please monitor your email inbox to approve your subscription- without this agreement you will not receive emails. 

By consenting to receive marketing communicating by Football America EU and its subsidiaries you are agreeing to receive order information & marketing updates via email, postal mail or SMS/MMS messages. Football America EU will never share or sell any of your personal data with third parties. You can opt out of any marketing communication by simply clicking unsubscribe at the bottom of any email communication or contact us for help.


In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.